When you are the Individual Evaluator

22:09


1. Well-prepare before hearing the speech
 Be familiar with the objective of the speech we are going
to hear.  Also, take into consideration the individual needs,
goals, sensitivities and experience level of the speaker.
(Call or email GE to tell him/her how to introduce you.)
2.Reach a helping hand
 Read the script for the speaker before hearing the speech
and offer some suggestions, which will help the speaker
to have more confidence in delivering his or her speech.
3.Be constructive and helpful
 Overly kind evaluation is not the best choice; the “middle
ground” is helping and encouraging.  That is, give a couple
of suggestions with a smooth tone, which will help the
speaker to improve.  An evaluation is only an opinion,
nothing more.  We can't change a speaker's behavior to
accept our ideas.  The decision to accept our suggestions
is the speaker's alone.  The evaluator is not a judge or
an authority on speaking.
4.Build and maintain self-esteem
 As evaluators, we have the power to influence, 
but we should never be given total credit—or 
responsibility—for a person's subsequent speaking 
performance.  Instead, consider the evaluator a 
catalyst for change.  Evaluators' suggestions only 
provide the basis for future modifications.  But 
whether or not the speaker acts upon their advice 
is up to that person.
5.Personalize our language
 The purpose of evaluation is to stimulate improvement,
so be sure to use proper words.  For example, don't say
“You don't’…” “You should have…” “You failed to…” 
Instead, we had better use “I believe…” I suggest
that…”
6.Use “sandwich” method
 During the evaluation, praise the speaking in the
beginning and the end.  Only give a couple of suggestions
in the middle of the evaluation for the good feeling of the
speaking.
7.Evaluate the speech, not the person
 As evaluators, always keep our main purpose in mind;
to support, help and encourage the speaker.  So, focus
on the speaker's delivery rather than on the speaker as
a person.

An evaluator is a supporter, encourager and helper. Give
positive, constructive evaluations that will motivate and
genuinely help the receiver.
A.A few days before the meeting:
 Call the speaker to learn his speech objectives. Be aware
of the speaker's general goals and of specific areas in
which he would like help and feedback. Answer him any
questions he may have. Help him and encourage him.
Remind him of bringing the manual to the meeting and
give it to you before the meeting begins.
B.During the meeting:
 1.Listen attentively--not only with ears, but also with eyes.
Take notes.
 2.After the speaker finishes the speech:
  (1).Complete the evaluation guide, but remember that
you need not comment on every question. You may
use the manual guide as a base for your evaluation,
but your evaluation need not be limited to those
points.
  (2).Drafting the content of the evaluation--focus on
the most important points. You won't have time
to cover everything.
   (a).Mention the presentation's effect on you.
   (b).Mention what the speaker did well--the speaker's
effort and strength
   (c).Mention where the speaker could improve, and
specific recommendations for improvement.
   (d).Conclude on a positive note that helps the
speaker build self-esteem and self-confidence.
C.During the intermission:
 Maybe you can ask opinions of the speaker himself and
of other audience.
D.Presenting the evaluation
 Giving the speaker your personal opinion in a friendly,
direct, non-threatening manner.
 1.Comment sincerely, friendly, directly and honestly.
 2.Look at the speaker.
 3.Give your personal opinion.
  (1).Describe your own reactions to the speaker, not
other people’s reaction.
For example, say, “I liked it when” or “I was
confused about..”  Avoid saying “The audience
didn’t understand….”
  (2).Suggest the speaker: “You could..”; do not say
“You should…” or “You must”.
  (3).Avoid judgmental words and phrases, such as
“good speakers always…”
E.After the meeting:
 1.Give the manual with your written evaluation back
to the speaker.
 2.Talk with the speaker one on one.
  (1).Give more comments to him.
  (2).Learn from him his feedback to your evaluation.
PS: All the other audience can be volunteer evaluators,
too, and write to or tell the speaker
 1.something he did well, and
 2.specific recommendation for improvement.





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